Privacy Policy

Last Updated: 14/11/2025

Welcome to Sainik Setu, a trusted digital platform connecting senior citizens, ex-servicemen, and verified service providers who offer essential care and support services. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to provide you with a smooth and secure user experience.

1.1 Information You Provide Voluntarily

When you use our website features such as registration, enquiry forms, or bookings, we may collect:

  1. Full Name
  2. Email Address
  3. Phone Number
  4. Residential Address (for service-related communication)
  5. Date of Birth
  6. Login Credentials (if registered)
  7. Ex-Serviceman Verification Document (for verified member status)
  8. Feedback or testimonials you submit

1.2 Automatically Collected Information

When you browse our website, we may automatically collect limited data such as:

  1. IP Address
  2. Browser type and device information
  3. Date and time of visit
  4. Pages viewed and website usage patterns

This information helps us improve website performance and usability.

2. How We Use Your Information

We use your information to:

  1. Create and manage your member profile
  2. Process your Enquiries and service requests
  3. Provide access to member-only features and pricing
  4. Improve our website’s design, accessibility, and user experience
  5. Communicate updates, confirmations, or responses to your queries
  6. Share relevant information about services that may interest you (only with your consent)
  7. Ensure security and prevent unauthorized access or misuse

We do not sell or rent your personal data to any third party.

3. Sharing of Information

We may share limited information only when required to deliver services or support:

  1. With verified service providers when you make an enquiry or booking
  2. With technical partners who host or maintain our website solely for proper operation and security
  3. When legally required or in response to valid legal requests

All data sharing is done securely and only for legitimate service-related purposes.

4. Data Protection

We take data protection seriously and use secure technologies and practices to safeguard your information. Measures include:

  1. Secure Socket Layer (SSL) encryption
  2. Regular security checks and monitoring
  3. Limited access to personal data based on necessity
  4. Secure storage of uploaded documents and sensitive information

While we strive to ensure the highest security standards, no online platform can guarantee absolute protection. Users are encouraged to maintain the confidentiality of their login credentials.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and user experience. Cookies help us:

  1. Remember your preferences and login sessions
  2. Improve website speed and navigation
  3. Analyze site usage for better design and accessibility

You can control or disable cookies through your browser settings, though some website features may not function properly without them.

6. Your Rights

You have full control over your personal data. You can:

  1. Access or update your information through your account
  2. Request correction of inaccurate details
  3. Request deletion of your data (where legally permissible)
  4. Withdraw consent for communications at any time

To exercise these rights, please contact us at info@sainiksetu.com.

7. Third-Party Links

Our website may include links to external sites such as service providers, blogs, or resources. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their respective privacy policies before sharing personal information.

8. Data Retention

We retain your information only as long as necessary to fulfill the purpose for which it was collected, comply with applicable legal requirements, and maintain user account history (until deletion is requested). When no longer needed, data is securely deleted or anonymized.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after such updates means you accept the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Sainik Setu

Address : No 2-114, B /1, Gopalpura, Santhekatte, Udupi Dist, Karnataka – 576105

Contact Number: +91 - 7259691399

Email: info@sainiksetu.com