Terms & Conditions

1. Purpose of the Platform

Sainik Setu provides an online directory and enquiry system for services such as Old Age Homes, Home Nursing, Legal Aid, Financial Well-being, Careers, and Holiday Homes. The platform is intended to make verified and reliable information easily accessible to senior citizens and their families. In the listings we may include service providers who are not verified by us but information on these providers may be taken through open source. Only those service providers verified by us will be highlighted as “Empanelled”.

Sainik Setu is not a direct service provider (unless explicitly stated); it facilitates connections between users and listed service providers.

2. Eligibility

1. The platform is open to individuals aged 18 years or above.
2. Users registering as Ex-Servicemen must upload authentic proof of their service for verification.
3. By using this website, you confirm that all information provided is true, accurate, and complete.

4. Use of Website

When using Sainik Setu, you agree to:

1. Use the platform only for lawful purposes
2. Not engage in any fraudulent or misleading activity
3. Not upload or share offensive, defamatory, or harmful content
4. Not attempt to hack, damage, or disrupt website operations

Any misuse of the website may result in suspension or permanent termination of your access.

5. Service Listings and Information

1. All service listings (Old Age Homes, Home Nursing, etc.) are added by verified providers or managed through official verification processes.
2. Sainik Setu strives to maintain accuracy but does not guarantee that all information (pricing, availability, amenities) is always up-to-date.
3. Users are encouraged to verify details directly with service providers before making decisions or payments.

6. Bookings and Enquiries

1. Registered members may raise Enquiries or bookings for services available on the platform.
2. The actual fulfillment of the service is handled by the respective service provider.
3. Sainik Setu acts only as a facilitator and is not liable for the quality, delivery, or outcome of any booked service.
4. Users are responsible for providing correct contact details and information while submitting inquiries or bookings.

7. Testimonials and Feedback

Users who have availed services may submit testimonials or feedback. By submitting feedback, you grant Sainik Setu a non-exclusive right to publish it (after moderation) on the website for promotional or informational purposes. All testimonials must be respectful and free from offensive language.

8. Intellectual Property

1. All website content — including text, graphics, logos, icons, and images — is the property of Sainik Setu or its content providers.
2. You may not copy, reproduce, or distribute any material from this website without prior written permission.
3. The Sainik Setu name and logo are protected identifiers and may not be used without authorization.

9. Privacy and Data Protection

Your privacy is important to us. All personal information collected through the website is handled in accordance with our Privacy Policy, which explains how we collect, store, and protect your data. By using this site, you consent to such data collection and use as described in the Privacy Policy.

10. Limitation of Liability

Sainik Setu provides information and digital access “as is,” without any express or implied warranties. We are not responsible for:

1. Errors, omissions, or inaccuracies in service listings
2. Any loss, damage, or inconvenience caused by using or relying on website content
3. Any direct or indirect damages arising from user interactions with service providers

Your use of the platform is entirely at your own discretion and risk.

11. Third-Party Links

The website may include links to third-party sites (for example, service providers, blogs, or partner organizations). Sainik Setu does not control or endorse the content of these sites and is not responsible for their privacy or terms. We encourage users to review each linked website’s own policies.

12. Modification of Terms

We may update or revise these Terms & Conditions at any time to reflect changes in our services or legal requirements. The updated version will be published on this page with a new “Last Updated” date. Continued use of the website after such changes constitutes your acceptance of the revised terms.

13. Termination of Access

Sainik Setu reserves the right to suspend or terminate user access without notice if:

1. False or misleading information is provided
2. Website misuse or policy violation occurs
3. Security or integrity of the platform is at risk

Upon termination, your account data may be retained or deleted as per our data retention policy.

14. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising from or related to the use of this platform shall be subject to the exclusive jurisdiction of the competent courts located in Udupi, India.

15. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact: